Welcome To Family Grow Mart
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Exchange is allowed only in the unlikely event when damaged, defective or different items are delivered to you.
For exchange, contact our customer service no
We do not provide any refund for exchange orders. In case if the brand does not have the inventory, the customer will receive a full refund.
The exchange should be processed within 24 hours once the order is delivered. For fashion - clothing ( except innerwear), the same should be 15 days.
No, the customer does not need to pay any extra shipping charge for an exchange order.
The brand will pack the order and the courier partners will get the products delivered in 7-10 business days once the exchange order is approved.
Online Only. Exclusions Apply
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